Return and refund policy , shipping policy
1. Order Cancellation Policy
General Rule: Orders cannot be cancelled once they are placed and payment is confirmed.
2. Refund and Return Policy
Returns & Exchanges
No Returns or Exchanges: Due to the nature of our products, returns, exchanges, or replacements are not accepted once the order is placed.
Refunds Issued Only For:
Duplicate Payment: In case of an accidental double charge for the same order.
Refund Request Process
Processing Time: Approved refunds will be processed and credited back to your original payment method within 7–10 working days.
3. Shipping & Delivery
Shipping Partners: We use reliable third-party courier services to ensure timely and safe delivery.
Estimated Delivery Time (ETA): Once dispatched, the estimated delivery time is generally 5–10 business days, depending on your specific location and the courier’s efficiency.
Tracking: Once your order is shipped, you will receive an email or SMS notification containing the tracking number and the name of the courier partner.